rik.ai · Two products, one mission

Understand your customers.
Take care of them, too.

rik.ai builds AI products that help businesses understand what customers need — and act on it when it matters.

Enterprise-grade security and privacy, built in from day one
AI-powered, human-verified
Built by the same team, built for how real teams work
VOICE · ASK RISHI

"What's driving churn this month?"

Onboarding complexity (34%) is your top detractor theme, correlating with 2× churn risk in months 2–3.

LIVEAGENT · LIVE CONVERSATION
"What's my order status?"
"It shipped yesterday — arriving Thursday."

AI that does more than talk.

We believe customer-facing AI should do more than generate convincing responses. It should know what it knows, operate within boundaries, know when to escalate, and give your team a clear record of what happened.

Know what it knows

It should draw from the knowledge you've given it — not fill gaps with generic AI knowledge.

Operate within boundaries

Rules and escalation paths define what it can do, not just what it might try.

Leave a clear record

Every decision and hand-off should be traceable back to what triggered it.

Understand

Voice

Turn customer conversations, feedback, and research into clear, confident decisions — across every format, language, and channel.

Explore Voice →
Act

LiveAgent

Put a knowledgeable AI support agent on your website — grounded in your knowledge, governed by your rules, and built to make every interaction accountable.

LIVEAGENT · LIVE CONVERSATION
"What's the status of my order?"
"Let me check that for you — it shipped yesterday and should arrive by Thursday."
Explore LiveAgent →

Not sure where to start?

Talk to us →