The new verse of market intelligence

Now in Early Access

Turn customer signals
into decision-ready
intelligence.

Run AI-powered research studies and transform feedback, behaviour, and market data into actionable intelligence — across every format, language, and channel.

See how it works
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⚠ "Brand Study" stalled — no new responses in 72 hours
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Rishi AI · Insight Ready
3 themes detected · Action recommended
◈From customer signals to confident decisions — in minutes, not weeks
✦Understand feedback across every language and format
◉AI-powered insights your whole team can act on
◇Works with real-world customer data, exactly as it comes
▣From question to insight — without the wait
◐Text, video, voice — understood together, instantly
▣Enterprise-grade security and privacy, built in from day one
◈From customer signals to confident decisions — in minutes, not weeks
✦Understand feedback across every language and format
◉AI-powered insights your whole team can act on
◇Works with real-world customer data, exactly as it comes
The Problem

Your team is collecting signals.
The challenge is knowing what to do next.

Rik AI connects feedback, research, and behavioural signals into intelligence your team can understand, trust, and act on in real time.

⏱

Insights arrive after the decision is already made

Traditional tools surface data days or weeks later. Your team deserves intelligence that keeps pace with the speed of your decisions — not one step behind them.

◈

Dashboards show metrics. They rarely explain decisions.

Dashboards show what happened — but not why, or what to do next. Your team shouldn't have to bridge that gap manually every single time.

⚡

Every handoff loses context. Every tool loses signal.

Surveys here, video there, analysis somewhere else. Each handoff loses signal. Rik AI brings every format together so nothing falls through the cracks.

🔒

Great research deserves to drive real change

Too often, findings reach the right people too late — or not at all. Rik AI routes insights to every team that needs to act on them, right when it matters.

A Different Way of Working

Traditional tools collect feedback.
Rik AI operationalizes understanding.

Traditional research tools are built to collect data. Rik AI is built to continuously interpret it — automatically transforming signals into intelligence every team can act on.

Dashboards show you what happened.
Rik AI tells you what to do next.

The old way
✦ With Rik AI
✕Collect data. Analyze it later.
✓Understand customers the moment they speak.
✕Dashboards tell you what happened.
✓Intelligence tells you what to do about it.
✕Fragmented tools. Fragmented thinking.
✓One unified signal layer. One clear picture.
✕Research takes weeks to deliver.
✓Launch studies in hours. Decide the same day.
✕Insights live in reports no one reads.
✓Every team gets the signal that matters to them.
Platform Capabilities

Everything your team needs
to go from feedback to action

◈
AI Analysis

Understand what customers actually mean — not just what they select

Open-ended responses clustered into themes, scored for sentiment, summarized in plain language — the moment they arrive. No manual coding. No queue.

✦
Ask Rishi

Ask anything about your customers. Get a decision-ready answer.

Natural language queries across your research data. Ask Rishi surfaces what matters from your studies — themes, patterns, and signals — in seconds, not spreadsheets.

◇
Study Builder

Get research live in hours. Turn customer signals into decisions in real time.

Multi-format studies with skip logic and branching — live in hours. Research moves at the speed of your roadmap, not weeks behind it.

◉
Multi-Format

Capture meaning from text, audio, or video — whichever fits your research

Choose the format that best suits your research goal. Rik AI handles transcription, analysis, and insight extraction — regardless of how your participants respond.

▣
Monitoring

Know when something changes before it becomes a problem

Real-time health monitoring on every active study. Automatic alerts on response drops, sentiment shifts, and anomalies — before they affect your findings.

◐
Distribution

Insights that reach every team that needs to act on them

Role-based digests, shareable reports, one-click exports. Findings go where decisions are being made — not filed where they'll be forgotten.

Ask Rishi

Ask anything about
your customers.
Get a clear answer in seconds.

Your AI research analyst — always on, always ready.

From question to insight in minutes — no waiting, no digging.

Ask Rishi anything about your customers. It reads your research data, surfaces themes, patterns, and signals — and returns a clear, decision-ready answer.

Designed to grow with your research across languages and channels — Rishi connects the signals that matter most to your team.

Surfaces context from your research data
Surfaces themes, not just statistics
Explains its reasoning, not just its findings
Recommends next actions based on evidence
Try an example query
✦
Ask Rishi
Live · 847 responses analyzed
What are customers saying about their onboarding experience?
✦

I reviewed responses from your onboarding feedback study. Three themes stand out:

①Too many steps upfront41%

"I wasn't sure what I needed to do first or why."

②Lack of in-product guidance33%

"I had to figure most of it out on my own."

③Time to first value felt long26%

"It took a while before I felt like I was actually getting something done."

Recommendation: Simplify the initial setup flow and add contextual prompts at key drop-off points. Early friction is your biggest onboarding risk.

Ask Rishi anything about your customers...
Signal Intelligence

Understanding every signal
that matters

The depth of your customer understanding should never be constrained by format, language, or data quality. Rik AI removes each of those limits.

◈
Text · Video · Voice

Multi-modal signal capture

Whether your study captures text responses, video interviews, or voice notes — Rik AI processes and analyses each format, extracting meaning and themes so nothing gets lost.

✦
Global-ready by default

Multi-language understanding

Your customers speak different languages. Understand feedback across all of them — without losing meaning in translation. No manual localization needed.

◉
Signal integrity built-in

Response quality you can trust

Built-in quality validation flags low-effort responses, contradictory answers, and speeders before they reach your analysis — so your decisions rest on genuine signal, not noise.

◇
Cumulative intelligence

Insights that build as you research

Every response is processed and made available the moment it arrives. As your study collects more responses, your aggregate understanding deepens in real time.

▣
Security & Privacy

Built for trust from day one

Customer data is handled securely across every interaction. Privacy-first design with controlled access, defined retention policies, and enterprise-grade encryption throughout.

AI Interview Personas

The right conversation
for every kind of question

Rik AI adapts how it asks — not just what it asks. Each persona shapes the tone, pacing, and style of every participant interaction based on your research goal. The result is better conversations, and richer insights.

〰
Jal
Empathy Mode

Creates space for answers people don't usually say out loud.

Best forSensitive topics · Emotional insights
≋
Vayu
Discovery Mode

Explores unexpected directions to uncover new insight.

Best forExploration · Concept testing
▲
Agni
Insight Mode

Pushes past answers to find what's actually driving them.

Best forPain points · Opinion research
⬡
Prithvi
Clarity Mode

Turns ambiguous feedback into structured understanding.

Best forStructured research · Validation
✦
Aakash
Reflection Mode

Surfaces thoughts people didn't know they had.

Best forStrategy · Innovation · Future trends
Product Preview

Two portals.
One seamless system.

Rik AI is built around two connected experiences — one for your team, one for your respondents. Both designed to reduce friction and maximize signal quality.

See how decisions happen in real time.

app.rik.ai
Customer Portal
Every study. Every signal. One command centre.

Monitor completion rates, receive real-time alerts, and see AI-generated insights the moment responses arrive — without digging through data or waiting for a report.

Why this matters: your team stays one step ahead of every study, every time.

Built for Reality

Built for real-world
complexity

Most research tools work perfectly in demos. Rik AI was built for the workflows that happen in practice — the messy, fast-moving reality of how teams actually gather and understand customer signals.

◈

Built for messy, real-world data

Rik AI automatically handles incomplete responses, mixed-format inputs, contradictory signals, and low-quality entries — without manual cleanup or preprocessing.

◇

No data team required

You don't need analysts or engineers to uncover meaningful insight. Every layer is built for researchers, PMs, and CX teams that need answers fast.

▣

Handles the complexity you actually face

Multi-segment studies. Mixed-language panels. Async video across time zones. Skip logic on branching studies. Standard workflows — not edge cases.

◉

Moves at the pace of your decisions

Go from study launch to AI-generated insight in hours, not weeks. Built for teams where research needs to inform this week's decision — not next quarter's review.

Who It's For

Built for teams where customer
understanding drives decisions

CX & Customer Success

Never miss a churn signal again.

Rik AI continuously monitors customer sentiment and satisfaction — helping teams act on warning signs before they become churn. Stop reviewing last month's NPS. Start responding to today's.

See how CX & Customer Success use Rik AI →
Key outcomes
Real-time customer sentiment visibility across every touchpoint
Automatic alerts when sentiment drops in a segment
AI-generated weekly digests, ready for team meetings
EARLY ACCESS NOW OPEN — LIMITED SPOTS AVAILABLE

Customer signals move fast.
Your decisions should too.

Rik AI helps teams continuously understand customer feedback, behavior, and research signals — so insight reaches decision-makers while it still matters.

A new era of customer understanding.

Contact Sales at sales@rikai.tech

White-glove onboarding · Enterprise-grade security · Fast deployment with guided setup